Terms of service

Terms of Service – Aurova Jewellery

Welcome to Aurova Jewellery!
These Terms of Service (“Terms”) govern your access to and use of the website, products, and services provided by Aurova Jewellery (“we”, “us”, “our”) through our online store. Please read these Terms carefully before using our website or placing an order.

By accessing or using our website, or by purchasing any products from us, you agree to be legally bound by these Terms. If you do not agree with any part of these terms, you must not use our services or make a purchase.


1. Acceptance of Terms

By using this website, you represent that you:

• Are at least 18 years old
• Can form a binding contract under applicable laws
• Agree to comply with all Terms listed here

Your continued use of the website constitutes acceptance of any changes made to these Terms. We may update, modify, or replace these Terms at any time by posting changes on the website.


2. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe on the rights or restrict the use of this site by others. You must not use our products or services for any unlawful or unauthorized purpose.


3. Account & Registration

If you create an account on our website:

• You are responsible for maintaining the confidentiality of your account information
• You agree to accept responsibility for all activities that occur under your account

You must provide accurate and current information when creating an account or placing an order.


4. Orders, Prices & Payments

• All orders placed through the website are subject to acceptance and availability.
• Prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
• We reserve the right to modify prices at any time without notice.
• Payment must be made by the methods specified on the site at checkout.


5. Shipping & Delivery

Shipping, delivery times, and charges are governed by our Shipping Policy, which is incorporated into these Terms by reference. Please ensure you read and understand it before placing an order.


6. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled in accordance with our Return, Exchange & Refund Policy, which is also part of these Terms.


7. Product Information

• We strive to display product images, colors, and descriptions as accurately as possible.
• However, the actual product may slightly vary due to lighting or display differences.
• We do not guarantee that your device will accurately reflect product appearance.


8. Intellectual Property

All content on the website — including logos, product images, text, graphics, designs, and software — is the intellectual property of Aurova Jewellery or licensed to us. You may not use, reproduce, or distribute any content without our prior written consent.


9. User Conduct

You agree not to:

• Transmit harmful or unlawful content
• Attempt to breach website security
• Upload viruses or malware
• Misrepresent your identity
• Harvest or collect personal information from other users


10. Limitation of Liability

To the maximum extent permitted by law, Aurova Jewellery is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products. This includes loss of revenue, data, or profits.


11. Indemnification

You agree to indemnify and hold harmless Aurova Jewellery and its affiliates, employees, and partners from any claims, damages, losses, or costs (including legal fees) arising from your violation of these Terms or misuse of our products or services.


12. Governing Law

These Terms are governed by the laws of India. Any dispute arising under or related to these Terms shall be resolved exclusively in the courts located in India.


13. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be struck out, and the remaining Terms will continue to be valid and enforceable.


14. Contact Information

If you have any questions about these Terms, you can contact us:

📍 Aurova Jewellery
📧 Email: aurovajewellery@gmail.com

Dipika Gupta

Meet the founder

Dipika Gupta

Founder & Creative Director

Dipika is the heart behind Aurova Jewellery 💖. With a passion for design and a sharp eye for trends, she ensures that every product meets the highest standards of quality. Besides running the brand, Dipika is also a Digital Marketing Executive, bringing creativity and strategy together to make your online shopping experience seamless and enjoyable 🌟

Her vision is simple: “Make premium, genuine jewellery accessible to everyone while creating a trustworthy shopping experience.”